Answers to
Your Questions.

OpsFlo is the execution layer for oilfield operations. It ensures every inspection, maintenance task, and field job is completed, validated, and converted to revenue — with AI that predicts failures before they happen. Unlike FSM tools that just track work, OpsFlo guarantees it gets done and billed.

OpsFlo is purpose-built for oilfield services, equipment rental, fluid hauling, well services, and pipeline & infrastructure companies. It's used by operations managers, field supervisors, finance teams, executives, and HSE managers — each with role-specific views and capabilities.

Three things set us apart: (1) Full offline capability — every feature works without cell service. (2) Purpose-built for oilfield realities — complex multi-day jobs, harsh conditions, regulatory compliance. (3) A direct path from field execution to invoicing, not just scheduling and dispatch. Most FSM tools stop at job management. OpsFlo closes the loop to billing.

None of the above — and all of the above. OpsFlo is an Operations Execution System: it sits between your planning layer (ERP, CMMS) and your accounting layer (QuickBooks, Sage), ensuring that what was planned actually happens in the field, gets validated, and converts to billable revenue. Think of it as the execution guarantee your other systems lack.

Most teams are live within 2-4 weeks. We start with a focused pilot — typically 1-2 crews — so you see results quickly without disrupting your full operation. Rollout to additional crews follows once the pilot proves ROI. We've never had an implementation take longer than 90 days.

Yes — and we recommend it. Start with a 30-day pilot using 1-2 crews with zero long-term commitment. Most pilot customers see ROI within the first month from recovered revenue alone. We'll show you the numbers before you sign anything.

Our implementation team handles data migration from spreadsheets, legacy platforms, or competing software. We map your existing workflows, rate cards, asset lists, and customer data — and ensure a smooth transition with zero data loss. If you can export it, we can import it.

Field crew training takes under 30 minutes for most users. The mobile app is designed for simplicity — large touch targets for gloved hands, intuitive flows, and in-app guidance. Most crews are productive on day one. Supervisors and office staff receive separate role-based training that covers their specific workflows.

This is the most common concern — and the one we hear least after go-live. The app is faster than paper for field crews: no re-entering data, no chasing signatures, no lost tickets. We provide a proven change management playbook and can run an internal 'paper vs digital' challenge during your pilot to demonstrate the speed difference directly.

Yes — offline is a first-class feature, not an afterthought. Every capability works without connectivity: inspections, field tickets, photos, e-signatures, GPS capture, asset lookups, and work order management. Data syncs automatically when signal returns with intelligent conflict resolution. No manual uploads, no lost work, no blocked crews.

OpsFlo integrates with: Accounting (QuickBooks, Sage, Xero), ERPs (SAP, Oracle, Microsoft D365), Industry ticketing networks (OpenInvoice, OpenTicket, FieldCap), Communication tools (Slack, Teams), and IoT/SCADA systems for sensor data. We also offer a REST API and webhooks for custom integrations.

Native iOS and Android apps designed for field conditions: large touch targets for gloved hands, high-contrast displays for bright sunlight, full offline capability. The web dashboard works on any modern browser. We support the latest two major versions of iOS and Android, plus ruggedized devices from major manufacturers.

OpsFlo is SOC 2 Type II certified with 256-bit encryption at rest and in transit, role-based access controls, single sign-on (SSO) support, and audit logging. We undergo annual penetration testing and offer data residency options for regulated industries. Customer data is never used for model training or shared with third parties.

Per-user, per-month pricing that scales with your operation. No hidden fees, no module add-on taxes. Contact our team for a custom quote based on your crew size and requirements. Most customers see full payback within 3-6 months from recovered revenue alone — the platform typically pays for itself before the first annual contract renews.

Monthly and annual plans are both available. Annual commitments include a discount. There's no pressure to lock in long-term — start monthly during your pilot, switch to annual once you've seen results. We earn renewals through outcomes, not contracts.

Based on customer results: 10-15% revenue recovery from eliminated billing leakage, 50-85% faster invoicing cycles, and up to 60% reduction in unplanned downtime costs. Use our ROI Calculator to get a personalized estimate based on your crew size, ticket volume, and average ticket value. Most customers with 10+ crews see six-figure annual ROI.

We offer a structured 30-day pilot rather than a self-serve trial. Field operations are complex — a guided pilot with your actual data, your workflows, and your crews produces a meaningful result. Self-serve trials often mislead because they don't reflect your real operation. Our pilot includes full onboarding support at no risk.

All plans include email and in-app chat support. Professional plans add priority phone support and a dedicated Customer Success Manager. Enterprise plans include a named CSM, 24/7 critical issue support, executive business reviews, and guaranteed SLAs. Response time for critical issues (platform down) is 15 minutes on Enterprise.

We guarantee 99.8% monthly uptime with service credits if we fall short. But here's what matters more: our offline-first architecture means your field crews are never blocked by platform availability. Work continues regardless of cloud status — so even in the unlikely event of a backend issue, field operations are unaffected.

Yes — crew onboarding support is included in all plans. New crew members can be trained in under 30 minutes using our in-app guides and video library. For Enterprise customers, we offer on-site training sessions and can integrate OpsFlo into your new-hire onboarding program.

Yes — OpsFlo digitizes and automates your entire compliance program: inspection scheduling, checklist completion, finding tracking to resolution, and audit package generation. Audit preparation that used to take weeks now takes minutes. Customers using OpsFlo for HSE compliance have achieved zero regulatory findings on audit.

OpsFlo maintains a complete, timestamped record of every inspection, finding, and corrective action — organized by regulation, asset, and time period. Audit packages are generated in one click with all supporting evidence attached. You are always audit-ready, not scrambling to compile records when an auditor arrives.

Yes — digital incident reports can be filed from mobile devices immediately after an incident, with photos, GPS coordinates, witness statements, and initial assessment. Reports route automatically to the appropriate supervisor and safety manager. Follow-up actions are tracked to closure with full audit trails.